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Table 7 Dispensers and clients drug selection and counseling barriers

From: Assessment of community pharmacy professionals’ knowledge and counseling skills achievement towards headache management: a cross-sectional and simulated-client based mixed study

Items

N (%)

Type of product preferred by clients

 Generic

17 (33.3)

 Brand

34 (66.7)

What do client matters to choose their medication

 Price

5 (9.8)

 Effectiveness

17 (33.3)

 Price and effectiveness

15 (29.4)

 Effectiveness and safety

10 (19.6)

 Price, effectiveness and safety

4 (7.8)

Drugs recommended for non-examined headache

 Paracetamol

40 (78.4)

 Diclofenac

5 (9.8)

 Ibuprofen

3 (5.9)

 Tramadol

3 (5.9)

 Aspirin (ASA)

0

What would you do for a headache patient taking paracetamol who wanted better treatment

 Diclofenac

9 (17.6)

 Ibuprofen

4 (7.8)

 Tramadol

7 (13.7)

 Refer to nearby hospital

31 (60.8)

 Aspirin (ASA)

0

Potential barriers to counsel the clients

 High patient load

6 (11.8)

 Shortage of time

3 (5.9)

 Lack of un updated information

16 (31.4)

 Patients lack of awareness to be counseled

5 (9.8)

 Patient lack of interest

21 (41.2)